I shared an infographic recently that has really had me thinking about the impressions we make on others. Have you ever gotten the cold shoulder and wondered might you might have done to deserve it? Or been passed over for something you were sure you had in the bagâââwhether it was a sale, a deal, or a promotionâââand not been able to pinpoint where it went wrong?
When I wrote about the 8 things people decide about you in just seconds, I found it interesting, but also a bit discouraging.
Scientific studies prove that each of us have biases that basically create a filter through which we see the world and people around us. Itâs great to know what those biases might be, but it all feels a bit out of your control then, doesnât it?
I mean, itâs one thing to know people tend to perceive men with shaved heads as more dominant, but what can you do with that information? (Besides the obvious, and Iâm going to assume that maybe you donât want to shave your head if you havenât already.)
Some of the things people subconsciously judge others on arenât even traits you could easily change. People with a loose gait are perceived as more adventurous, while those who walk with a clipped gait are seen as neurotic.
Are you really going to spend a lot of time changing the way you walk in your pursuit of success?
Iâm going to go out on a limb and say probably not.
Thereâs an old saying I love: âYou canât change what people do to you, but you can change how you react to it.â
In that same spirit, it makes sense then that you canât change how people are going to judge you, but you can control what you put out there. Being cognizant of your own non-verbal cues can help you make a great impression, regardless of the biases of others.
Check out these 7 things you may be telling people without saying a word:
1. âWelcome.â
Joe Navarro, a 25-year FBI veteran and behavioral analysis expert, says that when we see someone we really like, âour eyebrows will arch defying gravity, our facial muscles will relax, and our arms become more pliable (even extended) so we can welcome this person.â
2. âIâm pretty unreliable.â
Ouch. This isnât something you want to convey at all, but being âfashionablyâ late tells a person that youâre unreliable and donât value their time.
3. âWe have something in common.â
Or ⌠we donât. Weâre attracted to other people we believe are like us. Psychologist and business consultantValerie White says, âPeople respond when you speak at their pace.â Mirror the body language of the person youâre speaking with to establish an instant rapport.
4. âIâm really unsure or not being truthful.â
Navarro learned over thousands of criminal interviews to watch the shoulders of interviewees, as they would expose a lack of confidence or an outright lie by raising a shoulder just slightly. âThis muted or slow inching up of the shoulders says, subconsciously, I lack confidence in what I am saying,â he says.
5. âIâm happy to be here with you.â
German researchers found in their study of how classical violinists were perceived before playing a note that a simple nod to acknowledge the audience left a favorable impression that lasted throughout the performance. Maybe youâre not taking the stage, but entering a meeting with a smile and acknowledgment of other attendees gets you off on the right foot.
6. âI might be trying to pull one over on you.â
Itâs a common misconception that a person who is being untruthful will avoid eye contact. In fact, psychologist Ronald E. Riggio says that liars might engage in more eye contact and try to hold your gaze longer than someone who is telling the truth. They actually overdo the eye contact in an effort to appear truthful. Eye contact is a good thing, but donât go overboard or youâll make the person youâre with uncomfortable and cause them to doubt your veracity.
7. âIâm in control here.â
Psychologists Dana Carney, Amy Cuddy, and Andy Yap found in their researchthatâpower posingâ gives people greater feelings of confidence and power. Holding a dominant pose for two minutes increases testosterone and decreases cortisol, the stress hormone.
Weâre constantly communicating to those around us, often without saying a word. Are you in control of what youâre telling others about you?
Originally published at www.inc.com.
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